In a world where digital driven business transformation is critical to success, protecting and optimising your digital presence to stand out against the competition is more important than ever before. That’s why Reading Room’s Managed Services team deliver comprehensive and true 24/7/365 support that gives you the comfort of knowing your online operations are in safe hands.
Our Managed Services team isn’t just someone available to answer the phone in the middle of the night; they are a dedicated team that offer full hosting, application and development support that meets your business needs.
Whether you need a light touch safety net to ensure your site is always up and running, or for a dedicated team to manage every aspect of your site’s performance and stability, we can tailor the support package that is right for you. Our team will work closely with you to identify your support requirements and plan your onboarding process to ensure that every detail is covered.
Our multi-disciplinary team structure means that whatever platform your digital presence is built on, we can support it. You will be given your own service ‘champions’ who will know your systems inside and out, building a comprehensive knowledge base and ensuring strong ownership to deliver the best results. But we don’t just provide reactive support –we’re proactive too. Working alongside the Reading Room project teams, we collaborate closely to identify opportunities to optimise system performance and improve user experience.
Want to know more about our team and what we can do for you? Please contact [email protected] and one of our Managed Services team will be in touch to discuss a potential support package to suit you.