Before commencing development, we completed key exercises to assess the existing navigating architecture, and realign this to meet the requirements of all core audiences. Using insights from our Discovery phase, we created a number of personas to test our strategy against; this informed a completely reformed navigation structure. The new navigation function ensures that searching for information and delving into the breadth of resources available is possible for users.
We also set up a slick taxonomy facility that enables users to browse resources by topic, and thus provides users with information more quickly.
With many different target audiences, we implemented a Single Sign-On (SSO) mechanism between the main website and the LearnUpon system (a learning management system for online courses). We have also included an API integration with UK Coaching’s workshop system IRIS, which allows workshop listings to be pulled into the site, and learners’ previously completed workshops to be visible on their dashboard. As part of a potential future phase, we will look to enable the online booking of workshops directly through IRIS.
Going forward, we will be building a subscription model into the website as part of a future phase. People who subscribe to the website as paying customers will be able to access enhanced content and wider groups, as well as many other useful benefits.
One of Reading Room’s longer-term aims is to create a consolidated approach for UK Coaching, bringing the entire digital estate together under one CMS. We will eventually bring LearnUpon and the UK Coaching website onto one singular platform; within this, we will create an online workshop booking tool and workshop evaluation form.