Discovery is all about framing the problem and identifying its root cause. Confirming what it is you are trying to achieve and why.
Defining your problem
Starting with a high-level objective, a discovery project explores the internal and external challenges you will encounter when delivering against that objective.
We’re experts in unpicking complex problems. Through in-depth research, we will identify the key challenge you face – even if this differs from the one you originally brought to us.
Whether for a new project or reviewing existing platforms, our discovery process includes understanding user needs, technical requirements, internal governance, and security considerations.
Discovery, done well, flushes out the unknown unknowns. It defines your business needs, the problems you’re trying to solve, revealing both present and future opportunities.
Examples of Discovery
Clinical Practice Research Datalink
Digitising a paper process for a clinical research agency.
NHS Health Careers
Creating the trusted platform for careers in healthcare.
3-year digital strategy for England’s largest landowner