Location: Bristol / London / Lancaster

Salary range: £21K - £28K (based on experience and location)

We’re looking for a talented and motivated UX Designer who is passionate about creating excellent, user-centric experiences. You can be based out of our Bristol, or London office, with the option of working remotely for part of the week.

Do you want to be part of a high-energy team helping to deliver innovative digital design projects? Are you passionate about design that works for people? If so, this is the ideal role for you.

About us

We’re Reading Room, an award-winning digital consultancy. For over 20 years’ we’ve been helping businesses solve problems and unlocking value for their users.

One standout thread flows through all our work; we deliver bespoke digital solutions that focus on how people experience technology and bridge the gap between strategic, design, and technical thinking.

We’re not afraid to challenge conventional thinking and we’re well known for our candid, jargon-free approach to delivery.

Our culture is built on trust, collaboration, optimism, inclusivity, and diversity.

With a forward-thinking mindset, Reading Room has thrived amongst the chaos of an ever-shifting digital landscape – winning industry accolades and attracting ambitious clients to be part of that journey.

We're now fiercely proud to be part of the independently owned Fat Media Group. The group consists of three independently run businesses – Ronin, an international research agency, Reading Room, a UK-wide consultancy dealing with larger or more complex digital requirements, and Fat Media, a traditional full-service agency based in the North West focused on aspiring SMEs.

Reading Room’s existing client base is impressive, including well-known organisations spanning; central Government, blue light services, public and private healthcare, membership, not-for-profit, charity, and construction… to name a few. In recent times as many agencies have contracted, we’ve seen an uplift in demand and requirement for our specialist services – with a number of new clients joining our growing family.

About the role

Reading Room is a user and data-centric consultancy. The digital services that we create deliver value for our clients and delight their users because they are designed around the needs, motivations and behaviours of the people that use them. This focus on user-centric design is the key to our success as a digital consultancy.

Reporting to Head of UX and Design, you will be part of a multidisciplinary design team helping to deliver website, email and application designs across multiple projects and clients.

As a digital designer, you will collaborate with other digital designers, UX designers and user researchers to identify the best way to let users interact with websites and services, in terms of both overall flow and at the level of individual design elements.

You will use layout, spacing, colour, type and iconography to ensure that users can see and understand content effectively, creating the graphic elements that underpin interaction and service design.

Under the mentorship of a senior designer, you will have access to ongoing professional development and training.

We have a strong culture of learning, listening and development. We are looking for someone who will thrive in this environment and develop their own voice.

Company benefits 

  • 25 days holiday (plus bank holidays)
  • A salary sacrifice pension
  • Retail and gym discounts
  • Online GP and wellbeing services
  • Free drinks on a Friday
  • Free fruit and breakfast
  • Free tea, coffee, and juice
  • A whole host of social events throughout the year
  • Free eye tests and annual flu jabs

About you

Above all else, you will have a willingness to learn and a passion for exploring the problems people face when using digital services, digital products, and websites.

At this level, you can:

  • explain design decisions
  • work collaboratively
  • take responsibility for the quality of your work
  • work independently after being given direction by more senior designers or a design brief
  • receive and action feedback from internal and external stakeholders
  • identify user issues and important needs with input

The key skill areas we are looking for you to have at a basic level in this role are:

  • Analysis and synthesis. You know about agile methodology and the ways you can apply the principles in practice. You can take an open-minded approach; you know why iteration is important and can do it quickly
  • Communication skills. You can translate technical information and communicate effectively with technical and non-technical stakeholders. You know how to facilitate discussions within a multidisciplinary team, with potentially difficult dynamics. You can act as an advocate for your team. You are good at understanding differing perspectives
  • Community collaboration. You can contribute to the work of others while having the ability to motivate others in your team. You participate in team activities and culture. You can recognise and deal with issues
  • Digital perspective. You are responsive to changes in technology, adapting your approach accordingly. You can make decisions to meet user needs. You understand the importance of assisted digital and can design services and make decisions to meet users needs
  • Evidence- and context-based design. You can generate multiple solutions to a problem and collaborate on ways to test them
  • Experience of working within constraints. You understand the value of policy, legislative, regulatory and operational constraints and find the simplest, shortest and fastest solution for users
  • Strategic thinking. You know about the strategic context of your work and why it is important. You support strategic planning in an administrative capacity
  • User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can user the outputs from research. You can use quantitative and qualitative data about users to turn user focus into outcomes
  • Website / Application design Systems. You have experience designing responsive websites or applications and using design systems using Adobe XD, Figma or Sketch.

Nice to have

  • Animation; experience creating gifs, css or video animations with SVG Gator or Adobe After Effects.
  • Video editing or motion graphics
  • Print design experience

Application Process 

Along with your covering letter and CV, please send a summary of your skills and experience, with either a portfolio link or examples of your work that illustrates your experience and skills.

We will shortlist candidates who will be asked to complete a short design brief to present in a technical interview. Following this, applicants will be invited to attend remote or face to face interviews that will focus on cultural fit.

Applications are open. We are not working with agencies at this stage.

Please be aware the successful applicant will be subject to a Basic / Standard DBS check and must have the right to work in the UK.