Registrar terms and conditions

Domain Policies and Information

Reading Room act as a domain registrar (IPS tag RIPPLEFFECT) in line with Nominet’s terms and conditions.

By registering a .UK domain name you are entering into a contract with Nominet. For further details: nominet.uk/go/terms

Below outlines our procedures and practises relating to registration and management of domains.

Domain Complaint Procedure

Complaints and comments about domains managed by Reading Room should be directed to:

[email protected] or 0870 333 7101

Technical issues will be escalated to our Infrastructure Team

Billing and Contract issues will be escalated to our Operations Director.

Reporting Abuse

If you believe a domain under our management is breaching our or Nominet's policies, you can report abuse to:

[email protected] or 0870 333 7101

Domain Related SLA

We monitor our telephone numbers during business hours, 5 days a week. Our email system is monitored 7 days a week - however only critical issues are dealt with outside of core business hours. We aim to respond within one business day from the time of initial contact for all queries relating to our Domains.