Digital marketing agency for the public sector.

Empowering digital progress for the public sector.

As a trusted digital marketing agency for public sector organisations, we help deliver accessible, secure, and user-first digital services. From policies to pixels, our custom solutions streamline journeys, support transparency, and drive efficiency, enabling you to connect with citizens and build digital services that meet evolving needs.

Digital public services should be fast, accessible and trusted. We design platforms that support compliance, scale with demand and give users the clarity and tools they need.

We help public organisations tackle complex digital challenges with smart, future-ready solutions. From accessible service design to CMS integration, our platforms are engineered to meet GDS, WCAG and GDPR standards without compromising performance.

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Data Privacy and Security

Public sector organisations handle sensitive personal data, from health records to social services information. We prioritise security and ensure compliance with robust data security measures, safeguarding public trust.
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Diverse User Groups

Designing digital services that are user friendly and meet a diverse range of public needs can be challenging. Our robust UX research and design approaches ensure high levels of engagement, with opportunities for continuous improvement.
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Impactful Digital Outreach

Growing and maintaining public trust is crucial. Our digital marketing strategies help public sector organisations engage more effectively with their communities and build a positive national reputation.
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Transparency and Compliance

We develop digital solutions that enhance transparency and accountability, with compliance embedded at their core, such as real-time reporting tools and open data platforms, fostering public trust and engagement.
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Digital Inclusion

Addressing the digital divide is crucial. We design citizen-centred services that are inclusive and accessible, ensuring that all citizens can access and benefit from public services.
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Bespoke Technological Functionalities

Creating secure portals, data management systems, and public facing websites, to effectively manage and present sensitive data. Our solutions are developed bespoke and have the capability to be powerful tools for years to come.
Reading Room just ‘got it’ instantly. My experience has been one of collaborative working with some really talented individuals who take pride in producing a first class product.

Steven Blackburn Head of Business Operations, Medicines and Healthcare Products Regulatory Agency

Why choose Reading Room?

Trusted digital partner

We’ve helped councils, agencies and national services modernise digital delivery. Our long-term relationships are built on performance, transparency, and a deep understanding of governance requirements and sector complexity.

Accessible by design

From keyboard navigation to neurodiverse content testing, accessibility is built in from the start. We support GDS-aligned builds and inclusive journeys that ensure your platform works for every user, every time.

Integration without friction

We create open, secure, and future-ready digital systems that connect seamlessly with CRMs, ERPs and external data sources, enabling public sector teams to work smarter, reduce duplication and scale delivery.

Results with accountability

You’ll work with a single cross-functional team, accountable for quality from discovery to delivery. That includes strategy, dev, UX and content experts aligned around user outcomes, not just outputs.

Mulling over a digital challenge?

We build accessible, compliant platforms that serve citizens and support organisation-wide change.

Get in touch