Website Support 
& Maintenance.

Keep your website secure, stable and performing at its best.

We provide proactive website maintenance and support that protects uptime, improves performance and keeps digital platforms in peak condition. With flexible retainers, 24/7 monitoring and UK-based support, we’re here to keep things running smoothly.

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Ongoing Website Maintenance

Keep your website healthy and secure with scheduled patching, module updates and dependency reviews. We follow vendor best practice and regularly optimise your content workflows to align with your evolving needs and team structures.

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24/7 Monitoring & Support

From real-time alerts and monitoring to critical incident triage, our support team protects uptime and ensures performance. With tailored SLAs and optional out-of-hours support, we match our response to your risk profile and operational needs.

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Flexible Support Retainers

We shape retainer models that flex to meet your digital needs. Whether you want hands-on tech support, content updates, product fixes or platform enhancements, our cross-functional team will deliver measurable value where and when it counts.

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CMS Upgrades & Refactoring

We manage full version upgrades, legacy refactors and dependency transitions to ensure your CMS stays up to date. From platform migrations to core updates, we keep your codebase modern, stable and aligned with vendor roadmaps.

A proactive partner who knows your platform inside out is worth their weight in gold.

We act as a long-term digital partner, not just a technical supplier. By getting to know your platform inside out, we can spot risks early, make smart improvements and act fast when it counts.

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Recent case studies

Case Study

Circle Health

Enhancing operations and patient engagement for the UK’s largest private hospital network through digital integration.
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Case Study

Hill Group

Helping an award-winning housebuilding organisation map their technical and user experience needs.
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Why choose Reading Room?

Certified platform experts

We are proud to be Umbraco & Drupal certified partners. With deep CMS knowledge, we ensure upgrades, patches and code changes are delivered with accuracy and aligned to vendor expectations and community standards.

Trusted long-term partner

Our relationships are built to last. We work with many clients through multi-year support retainers, becoming a trusted extension of their digital team. That experience makes us faster, smarter and more effective in the moments that matter.

Proactive, not reactive

We don’t wait for things to break. From monitoring to updates, our support team proactively seeks improvements and reduces risk before issues arise. It’s a smarter approach to stability and sustainability in the long term.

Flexible and fast-moving

We respond fast but think long term. Our support retainers flex with your organisation’s changing needs, with no compromise on service quality. That means better performance, fewer surprises and more control over your roadmap.

Mulling over a digital challenge?

We offer a strong support model that protects your site's performance, stability and long-term value.

Get in touch