How to compete in an experience economy

How do you ensure that people want and need your product or service? Are there versions of it already out there that are succeeding, and what can be learnt from them?

A UX strategy is a high-level plan of how to translate your business goals into an exceptional user experience informed by your business strategy. Validated by users it describes the delivery of your product or service in a user-centric way. 

UX strategy case studies