For over two decades we’ve been helping organisations to understand user needs and improve their digital experiences.

We believe in the power of data to deliver success. Through discovery, we unearth the motivations and behaviours that define your users and the journeys they take. This insight is critical to understanding how technology, design, and content will enable your users to achieve their goals quickly and seamlessly.

By validating through user research, we ensure you have a user experience strategy that meets the current, real-world needs of your users, and a clear roadmap to iterate and improve your digital experience over time.


Reasons to choose Reading Room

  • We have extensive experience in helping complex organisations transform their services to become user-centric and digital-first.
  • As a Crown Commercial Service and G-Cloud supplier we are well-versed in following Government Digital Standards best practice.
  • We are a full-service consultancy, working with you from the outset of discovery, through to delivery, hosting, and ongoing improvement of your digital solution.

Some of the organisations we work with

Essex Police Logo
NHS Health Careers Logo
Teenage Cancer Trust Logo
UK Export Finance Logo
Visit England Logo
Countryside Properties Logo
Cornwall Council Logo
UK Coaching Logo
NHS Health Education England Logo
British Safety Council Logo
Hill Logo
Royal Mail MarketReach Logo
Circle Healthcare Logo
Forestry England Logo

Case study

Enabling the UK’s leading sports-coaching agency to transform their digital service offering

Working closely with UK Coaching, we created and delivered a user-centric digital roadmap that allowed the organisation to meet the changing needs of their members during the COVID-pandemic.

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The Reading Room team continues to exceed our expectations. They were instrumental in our digital transformation and have provided unparalleled insight.

Ben Dickens
Head of Technology, UK Coaching

We’re architects of digital change.

Reading Room is an award-winning digital consultancy with offices in London, Lancaster, and Bristol. We have over 20 years of experience delivering user-centric digital strategies and solutions, helping businesses transform their digital landscape and unlock value for their users.

With data as the driving force, we combine your vision with our technical, design, and strategic thinking to create digital experiences that deliver value for your users.

Our focus is on building long-standing client partnerships, in which collaboration leads to sustainable success.

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CCS Supplier Logo
Econsultency Top 100 Logo
Drum Top 100 Award Logo

Let's work together

Get in touch via the form or call us on 0207 1732 800

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