Sharing knowledge & building consensus

Workshops are a focused activity that can be used to discover, empathise, design, prioritise and critique problems and solutions at key points in your project.

We work closely with you to focus on and distil knowledge into clear actions. Workshops typically involve project teams and where possible, end-users. 

Workshop
1
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Discovery

Understand business requirements, gather existing knowledge and create consensus on plans and priorities.

2
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Empathise

Understand who customers or users are, gain clarity and consensus on user needs, motivations and behaviours. This helps to build empathy between stakeholders and users.

3
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Design

Generate a wide set of ideas rapidly through sketching, often incorporating cross- disciplinary perspectives. Great for refining designs or solution ideas quickly.

4
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Prioritise

Refine and rank features or ideas, create focus and build consensus on which goals, ideas or users to prioritise.

5
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Critique

Evaluate existing content or designs with user needs as a lens, and rapidly identify quick fixes for optimising now and in the longer term.

Engagement workshop case studies